It represents a specialist supplement to the long-term activities of Konter d.o.o., which has been providing services in the field of consulting, operational management, economic analytics and business education since 1992.
Excellence is a concept that enables longevity, sustainable growth and development. It requires focus and investments in four key areas leadership, innovation, trust, lifelong learning. An operationally excellent (efficient) and business excellent (effective) organization can add more and more value to existing products or services faster and with less cost. Thus, it turns them into complete solutions for the needs of its customers, and them into loyal partners.
Absence of clear strategic intentions, selection of wrong strategies and development of bad plans, wrongly conceived organizations and processes, inadequate treatment of people, neglect of their potential and needs, absence of systematic information management and analytical procedures; misunderstanding the surrounding circumstances – all this leads to various types of material and immaterial losses and missed opportunities. It makes it impossible for organizations to develop and nurture excellence, to ensure and strengthen competitiveness in the conditions of increasingly fierce market competition. One loses step on the market, efficiency decreases and effectiveness is absent, and thus the financial and other expected effects are absent.
We want to help you to timely prevent, avoid or minimize all these potential risks and problems, and in the best possible way do exactly what is needed to make your organization better, stronger, more successful, EXCELLENT – we are qualified and we know how to do it.
Our employees and associates combine experience with youthful energy, enthusiasm with ambition, different interests and areas of expertise. High formal education and certificates confirm their knowledge, to which they add experience and successful application in practice.
As guest lecturers and analysts, we collaborate with the academic community and participate in various socially responsible projects that promote and encourage excellence in entrepreneurship (Business Takeoff, Business Expectations, HUP counseling and the PUMA program).
We are especially proud of the Primus award, for the best business consultant in Croatia in the field of organizational development and strategic management, which was won by Nikola Nikšić in 2011 with a two-year excellence development project in the company Jan Spider.
Our people work in several national and international professional associations and institutions: ICMCI – International Council of Management Consultants Institutes, EFQM – European Foundation for Quality Management, HUPS – Croatian Association of Business Consultants, Association of Croatian Controllers, Association “Croatian Accountant”.
When necessary, we use a network of qualified partners-friends, involve them in working on joint projects or can recommend them for independent work.
